At Foamix Egypt, we are committed to delivering your memory foam products safely, quickly, and efficiently across Egypt. This policy explains our delivery process, timelines, and conditions.
By placing an order on foamixeg.com, you agree to the terms below.
1. Delivery Coverage
We deliver to all governorates across Egypt through trusted courier partners.
For bulk orders, wholesale, or business clients, customized delivery solutions are available upon request.
2. Order Processing Time
Orders are typically processed within:
- 1 – 3 business days for standard in-stock items
- 3 – 7 business days for made-to-order products
Processing times may vary depending on order volume and availability.
3. Shipping & Delivery Time
After dispatch:
- Cairo & Giza: 1 – 2 business days
- Delta & Canal cities: 2 – 3 business days
- Upper Egypt & remote areas: 3 – 5 business days
Delivery times are estimates and may be affected by external factors such as holidays or courier delays.
4. Shipping Fees
Shipping fees depend on:
- Order size and weight
- Delivery location
Shipping cost will be clearly shown before confirming your order.
We may offer:
- Free shipping on selected products or promotions
- Discounted shipping for bulk orders
5. Delivery Process
- Our team or courier will contact you before delivery
- Please ensure your phone number and address are correct
- Delivery is made to the building entrance (ground floor)
Upper-floor delivery or special handling may require additional fees.
6. Inspection Upon Delivery
Please check your order upon receiving it.
If you notice:
- Damage
- Wrong product
- Missing items
Report immediately and contact us within 48 hours at:
📧 info@foamixeg.com
Late claims may not be accepted.
7. Failed Delivery Attempts
If delivery fails due to:
- Incorrect address
- Customer not available
- رفض الاستلام (refusal to receive)
Additional shipping fees may apply for re-delivery.
8. Bulk Orders & Wholesale
For bulk purchases (e.g., hotels, retailers, or resellers):
- Delivery schedules can be customized
- Special pricing and logistics support available
- Agreements will be confirmed in advance
9. International Shipping
Currently, Foamix Egypt delivers within Egypt only.
For international orders, please contact us directly to arrange shipping.
10. Contact Us
For any shipping or delivery inquiries:
Foamix Egypt
📧 info@foamixeg.com
🌐 https://foamixeg.com
📍 Egypt